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Modern Selling

Sales & Marketing for sales performance

Modern Selling White Paper

Why this white paper?

B2B buyers are more independent than ever, and the time they devote to sales representatives is increasingly limited—according to Gartner, it accounts for only 5% of the total purchasing process. In this context, every meeting counts twice as much. How can you capture your buyer’s attention, create a memorable experience, and stand out in such a limited amount of time?

Discover how Modern Selling and Sales Enablement empower sales reps to create a personalized, interactive, and immersive sales experience—and how to measure the results in concrete terms.

What you'll learn

  • Why modernizing the in-person customer experience has become a must in B2B
  • The benefits of a successful customer experience for the company and for the buyer
  • How Storytelling and Sales Enablement Can Transform Your Meetings
  • The 6 Steps to a Persuasive Sales Presentation
  • How to Measure the Performance of Your Content and Optimize Your Follow-Ups
  • Testimonials from JCDecaux, Adéquat, and Safran Electronics & Defense
  • How to speed up appointment preparation and free up time for selling

Please fill out the form below to download this White Paper:

Key figures

5%
of the total time allocated by B2B buyers to meeting with sales reps (Gartner)

85%
B2B buyers place as much importance on the shopping experience as they do on the products themselves (Global B2B Payments Playbook)

70%
The success of a sales meeting depends on how well it is prepared (Uptoo)

65%
Salespeople don't spend all their time on sales (meetings, content research, CRM, etc.) (Jeff Ernst)

What you'll learn in this white paper

Why modernize the customer experience?
The changing behavior of B2B buyers, shorter meeting times, and why a memorable sales experience is now a decisive competitive advantage.

Storytelling: Bring Your Message to Life
How to tell a story that drives sales, creates an emotional connection with the buyer, and helps customers remember your sales pitch through diverse and immersive content.

Offer a personalized customer experience
Before, during, and after the meeting: how Sales Enablement structures a customized sales approach that’s integrated with the CRM and tracked for continuous improvement.

The 6 Steps to a Compelling Presentation
Prepare, understand, adapt, respond, highlight the benefits, and make a proposal: the comprehensive approach to structuring a sales meeting that drives results.

Measuring performance and optimizing follow-ups
Content engagement metrics, tracking shares, and smart follow-up scheduling: how appointment data drives continuous improvement.

Sales Enablement: Cross-Functional ROI
Time saved on preparation, increased revenue, reduced turnover, and higher customer satisfaction: these are the tangible results reported by teams that have made the switch.

What experts in the field have to say

“ 

First, we improved coordination between the sales and marketing teams. This has also saved a significant amount of time when dealing with clients, since all sales materials are readily available to the sales team. The number of appointments has risen sharply, from 1,200 per month at the start to about 7,500 today.

RL
Romain Lacoche
Director of Client Operations and Marketing
JCDecaux

“ 

During meetings, our sales reps present, generate, customize, and build a pricing proposal in real time—a feature that’s unique in our industry. Generating sales proposals in real time has saved us between 1 and 3 hours per week per sales rep, amounting to an average gain of 420 days per month!

EJ
Eric Jayet
Director of Sales Performance
Adéquat Temporary Staffing & Recruitment

“ 

Our sales reps the time needed to prepare for meetings in half, sales reps time that could be redirected toward actual sales activities. We saw a very high adoption rate at trade shows and conferences, because our teams were able to create personalized customer journeys with ease.

BP
Bruno Palacios
Director of Marketing & Communications, Avionics
Safran Electronics & Defense

Frequently Asked Questions About Modern Selling and the B2B Customer Experience

Why has the customer experience become a key factor in B2B sales?

sales reps Gartner, B2B buyers now spend only 5% of their purchasing time meeting with sales reps . In this highly constrained environment, every meeting must create a memorable and personalized experience. According to the Global B2B Payments Playbook, 85% of B2B buyers place as much importance on the purchasing experience as on the products themselves, making the customer experience a differentiator as powerful as the product offering.

How does storytelling actually boost B2B sales?

The ability to tell a story creates an emotional connection with the buyer and deepens their understanding of your offering. By organizing marketing content into storytelling journeys (videos, images, 3D renderings, etc.), sales representatives can engage buyers in a more interactive way, hold their attention longer, and convey the key messages that truly influence purchasing decisions.

What are the 6 steps to a successful sales presentation?

The white paper outlines six key steps: preparing your presentation by getting to know your prospect (according to Uptoo, 70% of success depends on preparation), understanding the buyer’s needs through active listening, adapting your pitch and presentation in real time, answering questions with the right argument at the right moment, highlighting benefits rather than features, and providing a personalized and context-specific proposal.

How does sales enablement free up time for selling?

According to Jeff Ernst, 65% of a sales representative’s time is not spent on selling. By centralizing all marketing content in a dedicated app—accessible offline and connected to the CRM—sales enablement eliminates time-consuming tasks such as searching for content, manual customization, and CRM data entry. The result: an estimated time savings of 45 minutes per meeting at EDF, and a 50% reduction in preparation time at Safran Electronics.

Ready to turn your meetings into memorable sales experiences?

Download the white paper for free and discover how Modern Selling and Sales Enablement can help you sell more, better, and faster.

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